Supplemental Materials 2009
Downloads to support my Twitter presentation.

Twitter Tools
List of popular Twitter third-party tools to help you engage in conversation, manage your Twitter community, and monitor your reputation.
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Twitter For Beginners (ebook)
An introduction to Twitter for new business users.
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Competitive Twitter Syndrome (ebook)
The causes and cures for Competitive Twitter Syndrome (CTS), a social media user disease that causes your business to focus on easily measured Twitter facts instead of the real purpose for using Twitter, engaging your community.
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Using Microsharing Tools (presentation slides)
The slides from my session in the Emerging Skills track.
[Coming Soon]